1. Nature of Orders

Kaapd operates as a B2B polyester knitted fabric manufacturer.
Orders are not placed directly through the website. All orders are finalized offline through official communication channels such as phone, email, or WhatsApp.

2. Dispatch Timeline

Dispatch timelines are communicated at the time of order confirmation and depend on:

• Order quantity
• Fabric type
• Production schedules
• Customization requirements

All timelines shared are estimates and may vary due to operational or logistical factors.

3. Shipping Method

Orders may be shipped via:

• Customer-preferred transport or courier partner
• Kaapd’s recommended logistics partner

The final shipping method is confirmed during order finalization.

4.Shipping Charges

• Shipping charges are not included unless explicitly agreed
• Costs depend on weight, volume, destination, and transport mode
• All charges are shared and approved before dispatch

5. Risk & Responsibility

• Risk and responsibility transfer to the buyer once the goods are handed over to the transporter, unless otherwise agreed in writing
• Kaapd is not responsible for delays caused by transporters, weather conditions, strikes, or unforeseen circumstances

6. Damaged or Missing Shipments

If goods are received damaged or incomplete:

• The issue must be reported within 24 hours of delivery
  
• Photos or supporting documents may be required
• Resolution will be handled based on transporter terms and agreed conditions

7. Policy Updates

Kaapd reserves the right to update this Shipping Policy at any time without prior notice.
The latest version will always be available on the Website.

9. Contact Information

For shipping-related queries, please contact:

Email: sales@joyoustrendz.com

Call: +91 87995 13856.